EgoCasino Review 2023

In this 2023 EgoCasino review, I’m going to share with you what I’ve learned after hours of researching and interacting with the site.

You will find all the features, pros and cons, and many screenshots.

Most importantly, you’ll discover my honest opinion on EgoCasino.

Feel free to skip directly to sections that interest you.

Let’s go!
 

 

1. Key Takeaways 

I understand you may not have enough time to read my full EgoCasino review, so here is an actionable summary to help you.
 

Pros of EgoCasino

 

Cons of EgoCasino

 
 

2. Background

 

 
 

3. Reputation 8.0/10

EgoCasino License

EgoCasino has a license from the Curacao Gambling Authority, a trusted regulator of crypto operators in the market.

A Curacao license is expected as similar operators have the same license. With further recognition of crypto transactions, we can expect more reputable licenses in the future.

Thanks to the official license from Curacao Authority, there is no need to ask, “Is EgoCasino legit?" 
 

Security Features

EgoCasino has an SSL certificate representing a perfect sign of trust and reputation. Customers don't have to wonder, “Is EgoCasino safe?"

However, I couldn’t activate the 2FA feature to provide additional security to my account. 

When I turned to support, they didn't want to help me with this request.
 

Reputation of Owners

The owner of EgoCasino is JocSolutions Limited, a company established in 2015 and based in Curacao. They also have a registered office in Gibraltar. 

The company is also known for standing behind other casinos, including IviCasino, ZigZag, and Argo casino.  

Because the owners are well-known in the industry, players will enjoy a smooth experience without worrying about their funds and data security. 

The possibility of an EgoCasino scam is minimal, and I highly recommend that you join the site.
 

Complaints Received

EgoCasino doesn't have any reputation at TrustPilot. 

That's why I checked two alternative sources to check the status of the brand,

First, I had a look at CasinoGuru, where I found ten unsolved, 56 solved, and 21 rejected complaints.

Most unsolved objections are related to withdrawal and deposit delays and unexpected withdrawal fees.

As for rejected complaints, players were dissatisfied with bonuses, withdrawal delays, and overall casino experience.

The casino did not respond to players, which shows that the brand is not so interested in customer satisfaction.

I switched to the AskGamblers platform to check the reviews from this site and found one unsolved complaint, four rejected, and 18 successfully solved objections.

Reasons for complaints were mainly related to delays with payments and withdrawals.

The casino replied to these complaints by stating they would process the withdrawal requests as soon as possible.

However, players were not completely satisfied with this response, so they initiated a long conversation about the issue.

Considering the total number of solved situations, I believe that players consider EgoCasino a solid choice for playing their favorite games.
 
 

4. Prohibited Countries

Before I move forward with the essence of my EgoCasino review, make sure you don’t play on this platform if you reside in one of the following countries:
 

Furthermore, NetEnt, one of EgoCasino's game providers, has an additional list of restrictions related to the distribution of its games in certain jurisdictions.
 
 

5. Casino Features 9.0/10

Once you are ready to play EgoCasino games, you will be impressed by the different options on the site. 

You will find more than 2000 games, including slots, table games, live casino, TV games, casual titles, and many more.
 

Be sure to check the following numbers:

• Slots (1500+)
• Table Games (125)
• Live Casino (79)
• Casual Games (141)
• TV Games (10)

Players can switch from new to popular games and find everything they want. More importantly, games can be sorted based on the provider and theme.

You will have access to games with different storylines such as science fiction, sports, fantasy, fruits, luxury, horror, retro, and Asian, among others.

Games come from more than 15 software providers such as Booming Games, Pragmatic Play, Spinomenal, Pragmatic Play, Microgaming, Ezugi, etc.

There is also a search bar to make things easier when looking for your favorite title. Just enter the name of the game and start playing.
 
 

6. Sportsbook Features 

Unfortunately, there is no sportsbook option on EgoCasino. But if anything changes, we’ll be sure to review it here! 

If you really want a sportsbook, check out our Best Crypto Sportsbooks List.
 
 

7. Poker Features 

Unfortunately, there is no poker option on EgoCasino apart from video poker. But if anything changes, we’ll be sure to review it here! 

If you really want poker, check out our Best Bitcoin Poker list.
 
 

8. Player Experience 8.0/10

Playing at EgoCasino is a rewarding and pleasant experience.

After completing the registration process, EgoCasino will take you straight to the main interface, where you can check all available games and see all listed sections.

The design is unique, and the colors are easy on the eyes. The same can be said for other functions which run smoothly and extend users' online sessions.

I have already spent hours of gameplay at the casino, and you can check my experience below.
 

Platform Features and Functionality

EgoCasino stands out with spectacular features and full functionality. After the signing up process, you can see the fluid user interface with precise functions.

Click on any game from the selection and start playing for free or real money. Enjoy the gaming features and swift loading time of the games.

The UI is exceptional, and every section is accessible without significant issues.

EgoCasino mobile play is an alternative option for players who don't prefer desktop devices. 
However, it is only possible to enter the site from the browser, and an app is still not an option.

While searching for favorite games or claiming top promotions, you will have a great time without flaws. 

Even if you notice a delay in loading time, this would be rare and cosmetical. 
 

Design and Appearance

I really liked the EgoCasino design and the overall appearance. It attracted my attention with white colors, comfortable for long gambling action.

Additionally, you can see the main sections in black and certain buttons covered in yellow, which creates a great impression on players and makes their experience enjoyable. 

You can easily scroll down to the page and find anything you need.

I could see the brand featuring its promotions in the top part of the screen. However, it doesn't create any excessiveness or playing issues. 

While searching for games, you can also see occasional pop-ups about crypto payment methods and similar. 

I liked the atmosphere of the provider, and I think that other players will feel the same.
 

Registration Process

The sign-up process at EgoCasino is available in two steps. Just click on the registration button, and the process will start.
 

First, you will need to fill the form with username, password, email, name, surname, date of birth, and sex. 

As part of the second step, you must input your mobile phone, city, and country. 

Once you accept the terms and conditions and confirm your age, you're done.

You can immediately make your first deposit and get started with your favorite gaming options.
 

 

9. Welcome Bonus

EgoCasino features an excellent welcome bonus across three levels. The first level is Basic featuring a 100% match + 20 free spins.

Silver’s second level features a 100% match + 50 free spins, while the third level, Gold, comes with a 100% match + 50 Free Spins.
 

Terms of the welcome bonus 

To qualify for any of these welcome bonuses, players must meet certain conditions.

The Basic bonus is available for all gamblers who deposit a minimum of €30.

The maximum bonus amount is €500, and the maximum withdrawal is €1000. The Basic bonus comes with a 40x wagering requirement.

The Silver welcome bonus features 100% match + 50 free spins, and the minimum deposit to get this offer is €70. 

The maximum you can get from the offer is €500, and the maximum withdrawal amount for this bonus is €1000.

The Gold welcome bonus includes a 100% match + 50 free spins. The minimum deposit to receive the offer is €500. 

It is also subject to a 30x wagering requirement, with the maximum withdrawal standing at €1000.

You can activate the welcome bonus 48 hours after making your deposit.

Players are not required to use EgoCasino bonus codes to claim any of the welcome bonuses.
 
 

10. Promotions 9.0/10

EgoCasino promotions are incredibly exciting and attractive.

While playing at the site, I found eight active promotions for customers. 

Promotions included a weekly 50% VIP bonus, Crypto Bonus, Winged Free Spins, Twilights Bonus, Morning Up Bonus, Upgraded Weekend, Weekly Cashback, and Loyalty awards.

Promotions are recurrent, so you can take part in them regularly and claim additional winnings. 

If you prefer crypto deposits, you can benefit from a 30% bonus of up to €1000. Just deposit €10 and meet wagering of 40x before the withdrawal.
 

You will have to enter the EgoCasino promo code ‘30HACK’ to take advantage of this offer.

As part of the Winged Free Spins, players who complete a minimum deposit of €20 can claim 40 free spins. 

This offer is also subject to 40x wagering, and you should use the EgoCasino coupon code ‘RAVENSPINS40’ to claim it.
 

EgoCasino doesn't have any no deposit deal, so players don't need to use any EgoCasino no deposit bonus codes.

However, the site features an exclusive VIP program for its players. It includes a 50% Weekly VIP Bonus of up to €500.

To qualify for the offer, you need to deposit €500. This offer is subject to 30x wagering and requires the promo code ‘VIP50EGO’.

EgoCasino also allows players to collect loyalty points and progress through the levels starting from Rookie to Veteran level. 

All in all, I think that EgoCasino promotions provide real value to players, but they can be a bit overwhelming for beginners.
 
 

11. Customer Service 8.0/10

EgoCasino customer support is available via live chat, email, and phone. You can contact them via the preferred method and ask whatever you need to know.

The live chat works 24/7, and you can access the feature from the main page.

Agents strive to provide the answers to all your questions, however, they are not always ready to give all the information you need.

When I asked whether the site is secure enough and how to activate the 2FA, they didn't provide a helpful answer. 

I also reached out to support via email to check the response time. I received a reply in two minutes, but they did not answer my question.

Support is available both in English and Russian.
 
 

12. Payments 9.0/10

As soon as you are ready to make your first deposit at EgoCasino, click on the deposit option and choose one of the available methods.

To make your first deposit, you must verify your account by sending a selfie with your ID card.
 

Deposits

The deposit methods available on EgoCasino are:

The EgoCasino minimum deposit is €10 for e-wallets and €20 for bank transfers. The maximum deposit amount depends on the selected method.
 

Withdrawals

EgoCasino withdrawals are possible via the following options:

 

Withdrawal Limits

EgoCasino payout reviews state the minimum withdrawal amount is €20.

The maximum you can withdraw is €1,500 per day, €3,000 per week, and up to €9,000 per month. 

If you win more than €500 000, the payment will be made in several installments. 

Just choose one of the available EgoCasino withdrawal options and submit a request.
 

Withdrawal Speed

Requests for withdrawals are processed within 24 hours from the date of submission if the user has completed the verification process.

If you experience any delay in payouts, it would be best to contact customer support.
 
 

13. Sites like EgoCasino

 
 

EgoCasino Review: Final Thoughts

EgoCasino is an award-winning gambling site with versatile games and generous promotions.

I enjoyed the most popular titles on the site and claimed exciting offers.

I didn't experience any trouble during the gameplay and was completely satisfied with all the brand’s features.

However, they could improve the helpfulness of customer support and the verification process.

I think that the site will attract more customers if they devote more time to users' needs and preferences. 

I hope you enjoyed this review of EgoCasino.